top of page

Privacy Policy

BBMGLAMP  |  bbmglamp.co.uk  |  Last updated: April 2026

At BBMGLAMP, we respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under UK data protection law (UK GDPR and the Data Protection Act 2018).

1. Who We Are

BBMGLAMP is an online retailer of handcrafted and creative lighting products, operating at bbmglamp.com  . We are the data controller for the personal information you provide to us.

2. Information We Collect

We may collect and process the following personal data:

  • Name – to process and personalise your order

  • Email address – for order confirmations, updates, and marketing (where you have consented)

  • Delivery address – to ship your products

  • Browsing data – via cookies and analytics tools (see Section 6)

We do not collect or store payment card details directly. All payments are processed securely through third-party providers (see Section 5).

3. How We Use Your Information

We use your personal data to:

  • Process and fulfil your orders, including UK and international delivery

  • Send order confirmation and shipping update emails

  • Send you promotional emails and news about our products (only with your consent)

  • Improve our website and customer experience through analytics

  • Comply with our legal obligations

4. Legal Basis for Processing

  • Contract – processing your order and delivering products

  • Legitimate interests – improving our services and website performance

  • Consent – sending marketing emails and using non-essential cookies

  • Legal obligation – where required by law (e.g. tax records)

5. Third-Party Services

We use trusted third-party services that may access your personal data to provide their services:

  • Payment processors (e.g. PayPal, Stripe) – to handle payments securely. Your payment data is subject to their own privacy policies.

  • Email marketing (e.g. Mailchimp) – to manage and send promotional communications.

  • Delivery & shipping couriers – your name and address are shared as necessary to fulfil your order.

  • Hosting & website platform (IONOS / WordPress) – where your data is securely stored.

We only share the minimum data required and ensure our third-party providers comply with applicable data protection laws.

6. Cookies & Analytics

Our website uses cookies to improve your experience and understand how visitors use our site. We use Google Analytics to collect anonymised data about website traffic and user behaviour.

You can control cookie preferences through our cookie banner or by adjusting your browser settings. Declining analytics cookies will not affect your ability to use our website or place orders.

For more information, see Google's Privacy Policy.

7. International Transfers

We ship products internationally. If you are located outside the UK, your personal data (name and delivery address) will be transferred to international couriers and relevant postal services to fulfil your order. We take reasonable steps to ensure your data is handled securely during such transfers.

Some of our third-party service providers (e.g. Google Analytics, Mailchimp) may transfer data outside the UK. Where this occurs, we rely on appropriate safeguards such as Standard Contractual Clauses.

8. Marketing Emails & Unsubscribing

If you have opted in to receive promotional emails from BBMGLAMP, we may send you news, offers, and product updates. You can unsubscribe at any time by:

  • Clicking the unsubscribe link in any marketing email, or

  • Emailing us directly (see Section 11)

Unsubscribing from marketing emails will not affect transactional emails related to your orders.

9. Data Retention

We retain your personal data only for as long as necessary:

  • Order and customer records: up to 6 years (for tax and legal compliance)

  • Marketing email lists: until you unsubscribe or withdraw consent

  • Analytics data: as per Google Analytics' retention settings (typically 26 months)

10. Your Rights

Under UK GDPR, you have the right to:

  • Access – request a copy of the personal data we hold about you

  • Rectification – ask us to correct inaccurate data

  • Erasure – request deletion of your data ("right to be forgotten")

  • Restriction – ask us to limit how we use your data

  • Portability – receive your data in a machine-readable format

  • Objection – object to processing based on legitimate interests or for marketing

  • Withdraw consent – at any time, where processing is based on consent

To exercise any of these rights, please contact us using the details below. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

11. Contact Us

BBMGLAMP 

Website: www.bbmglamp.co.uk

Email: support@bbmglamp.com

Location: London, United Kingdom

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to review this policy periodically.

bottom of page